Late & No Show

To ensure every client receives the highest standard of service, each appointment is reserved exclusively for you. Your respect for my time allows me to provide the luxury experience and attention to detail that every client deserves.

 

 

Late Arrivals

 

Please arrive on time for your scheduled appointment.Clients arriving more than 15 minutes late may have their appointment cancelled or adjusted if there is insufficient time to complete the service to my professional standard.Appointments will not be rushed or compromised due to late arrival.The full service fee will still apply for appointments that cannot be completed because of lateness.

 

Cancellations & Rescheduling

 

 

I kindly require a minimum of 24 hours' notice for any cancellations or appointment changes.

​

• Cancellations made with less than 24 hours' notice will incur a 50% cancellation fee.

• Repeated last-minute cancellations may result in future bookings requiring full payment in advance.

​​

​

No-Shows

 

A no-show is considered any missed appointment without prior notice.

​

• No-shows will be charged 100% of the booked service.

• Clients who no-show may forfeit the ability to book future appointments without full prepayment.

 

As a home-based salon operating alongside a full-time career, every appointment is carefully planned and reserved specifically for you.Last-minute cancellations, late arrivals, and missed appointments prevent that time from being offered to another client and directly impact my business.Thank you for valuing my time, respecting my policies, and allowing me to continue providing a calm, personalised, and high-quality experience for every client. I truly appreciate your understanding and support.